Customer Testimonials

What People Are Saying About Doc’s Restorations

Dear Jill,

I hope this email finds you well. I am writing to express my sincere gratitude for the excellent work done by Doc’s Restorations on the countertop restoration project in my home. The team’s attention to detail and craftsmanship has truly exceeded my expectations.

In particular, I would like to acknowledge the outstanding work of Roger, who demonstrated exceptional skill and precision in his finishing touches. His work was truly remarkable, and I have no hesitation in likening him to Michelangelo!

Overall, the project was completed with the utmost professionalism, and I am thrilled with the final result. I would like to extend my thanks and appreciation to the entire Doc’s Restorations team for their hard work and dedication.

Once again, thank you for your exceptional service and the beautiful finish on my countertop. I look forward to working with you and the Doc’s Restorations team again in the future.

Best regards,

Stacy-I just wanted to express our sincere appreciation to you for everything you did to guide us through our project. We were really struggling with making some of the decisions that had to be made in order to put together a “new bathroom” that we could be proud of. We are so grateful that you were willing to use your expertise to “guide” us in making these decisions. I want you to know that Ginette has stated to me numerous times that she just loves our new bathroom!!

Everyone that was involved in making this happen were wonderful and talented people and we are very glad that we chose “Doc’s” to do this project for us.

Many Thanks to everyone once again

Stephen, this letter is with regard to projects at my home.

I recently undertook projects that involved some improvements in almost every space. I did not get multiple bids or compare companies. Before I made the decision of who I would work with I did research to find what I thought would be the best company not only cost, but quality and reliability. That led me to Doc’s.

Now that the work has been completed, I can only say that I was delighted with every aspect of the project. I don’t want to make this an overly wordy letter, nor do I want to list names with the possibility of leaving someone out, BUT, I do have to note some highlights. Here goes!

The project started in the planning phase in November with Kendall. He has been great to work with, and saved me from some decisions that I know would have been errors. Throughout the work (which ended in May) he was always there, responding to my questions, change orders and thoughts.

Next was Stacy, who is amazing. The one source concept from Doc’s was important to me, and Stacy made that come to life. I never had to worry about the plan, the schedule or the logistics. Stacy took care of it all, communicated to me, and was always there. I am envious of her ability to remember details-and also note that she came up with some design suggestions that were just perfect!!

The quality of the work teams was extraordinary. Dante and Stanley were not only skilled in their work rebuilding my shower but also part artist in placement of tiles and attention to the look of the finished products. They were wonderful to work with and I think my new shower is the most beautiful one in The Villages! Not only that, if they had a break in their work, they filled that with taking up carpet or doing some other task. This kept the project moving so smoothly. This was beautiful teamwork!

The painters-Steve, Tom; the plumbers from Miller’s; Jonathan and his team from Villages Lighting; the flooring installers; I guess I could go on, but without exception, everyone was professional, skilled and diligent. I know I have not mentioned everyone by name, but everyone who was associated with my project was the best!

My hat is off to you for running a great company and having the best teams. I will not ever think of working with any other company.

Hello Stephen, I had your company redo a bathroom for my wife who is in a wheelchair. There was wall removal, toilet relocation, and roll-in shower work plus some door rehanging for clearance.

I must compliment you on everyone involved in my project. Stacy and Matt went above and beyond to accommodate and help get us what was needed for her. Plus, everyone else involved in the process. All were extremely friendly, courteous, very respectful of us and our home. I would not hesitate to use or recommend Doc’s in the future.

Thank you,

Doc’s Restorations is a great business to deal with. All of their people are friendly and understanding. We had to redo our entire house from the kitchen to the bedrooms to the bathrooms. The floors to the ceilings. They worked with us and had many good ideas and suggestions. Throughout the process they kept in contact with us by phone and emails. The emails included pictures and updates on the work schedules and those schedules were always accurate. We are very appreciative to everyone who helped us make our house a home. We intend to keep using them for any future work needed. I would love to give them six stars but five stars is as high as is allowed.

If you’re looking for a seamless restoration project with unending support from the front office managers, design team and friendly craftsman, then Doc’s Restorations is the company for you. From our first call to set up an appointment, design our new kitchen, to installing the last trim piece, we cannot be happier with the process and result. The kitchen design we imagined is exactly what was delivered by Doc’s. In the end, we had a beautiful, completely new kitchen of our dreams all under budget. Doc’s will deliver your dreams.

Dear Stephen,

Just a short note to thank you, Stacy, Dante and Ryan for a very beautiful shower.  I know the tile guy had a bit to do with it as well, however, I can’t remember his name.

Stacy and I didn’t get off to the best start, mostly because of my high expectations in not understanding why I’m not put at the beginning of the line!!  (Typical villager thought process).  Anyway, she was a phenomenal project leader, always communicating, staying in touch, and going the extra mile.  Most importantly, Stacy was able to meet the deadline of my children coming in for Christmas which was huge.

Just for your information, because of your excellent reputation, I did not find it necessary to get a 2nd opinion.

Thank you again for an outstanding job!!!!!

Regards,

Stacy, I guess we are done with projects at least for awhile.  Thanks for all your, Ashlee’s and Scott’s help.  Both projects went extremely well and we are very happy with the results.  Again, give our thanks to your crew.  Everyone was very professional and, on your project, they saved me from making a bad decision that would be costly down the road.  I am 77 years old and I have never had dealings with a company as organized and customer service orientated as Doc’s Restorations.

We’ve had the pleasure of working with a lot of Doc’s Restoration crews for the last several weeks, as we completed a whole-house renovation. All the people we worked with were extremely proficient and very professional. They always listened when I had questions and made sure to alleviate any concerns. You’ve put together a team of people who do an excellent job relating to the customer. I was always kept informed of what was happening and who would be at the house.

Docs did major work in our house in 2021, removing carpeting from all rooms, installing luxury vinyl flooring, installing new quartz countertops in our bathrooms and kitchen, removing part of a wall between our kitchen and dining area to create an open floor plan, and installing a Bella shower in our master bathroom. They appointed a project manager who oversaw all the work. It was great to have ONE company to oversee the entire project, coordinating the work of all the different trades on the job and ONE contact for any questions or revisions we wanted to make. The project manager worked closely with us through the entire project to schedule the work and make sure it was done in a timely fashion. All the work was of the highest quality. They even pointed out areas that we didn’t notice that needed some additional touch up. They wanted to make sure everything was done right. We greatly appreciated their attention to detail. The result was transformative for our house. I would hire Docs for any renovation work we do in the future. A great company!

We first used Doc’s Restorations in 2014 to help remodel the first farmhouse we bought in Ocala. We asked for tongue in grove wood on a few of the walls and the attention to detail and craftsmanship was excellent. More recently we found ourselves using Doc’s Restorations for a kitchen, butler’s pantry and laundry room in our new home. Once again, we were pleasantly surprised with their professionalism and the quality of their work. Docs gave us a schedule, and more importantly, they stuck to their schedule. We had quality craftsmen at our home every day for the two month timeline we were given. They were not only great craftsmen; they were also reliable and trustworthy. We could not recommend them with higher regard.

Stephen, Leon and I want to let you know that we have received many compliments on the painting you guys did on our home. You were very patient with me asking you so many questions and relying on your professional opinion. I cannot remember the ladies name who was with you, but too was pretty efficient. Thank you. Mary and Leon

Doc’s Restorations saved the day! Joe did such a great job doing our soffit repair and for a reasonable price. He was very friendly and punctual which I appreciate. We will definitely call Doc’s Restorations if we need any other repairs. I also want to thank Louise and Lynn who were so helpful with getting the repair scheduled. Louise went out of her way to ensure that if there were any cancellations or sooner availabilities they would contact me as soon as possible in which they did. Lynn and Louise are great about giving the customers timely responses. I am very pleased with the service I was provided, I would definitely recommend this company to family and friends. You guys are awesome!

This company is fantastic. They have been the best company we have worked with in this area. The solid surface shower is beautiful and the details are exceptional compared to what we researched with other companies. The quartz countertops are gorgeous! All the work done was of high quality. Everyone was punctual, professional, and personable. The first thing every person did was lay drop cloths down over the floors they were going to walk over to get to the bathrooms. They all cleaned up after the work was done and replaced any items moved during the work. Josh was excellent in all he did. He pulled the old shower out and prepped it for the new shower and plumbing fixtures, caulked, repaired drywall holes and painted the repaired areas where needed as well as helped with the repair of tile grout in areas where it was missing from the house settling. The 10yr old grout was difficult to match. They were not satisfied with the initial grout we picked and reapplied new grout 3 times.They succeeded with a perfect match the third time. All the individuals who worked on our bathrooms arrived when scheduled or called us if they were going to be delayed which was rare.. Stacy, the project manager, or her assistant Addie contacted us almost every day to ask how things were going and if we had any questions or issues. When we emailed Stacy with questions she got right back to us within a reasonable time even on the weekend. Stacy met with us prior to the work starting to go over the schedule as to what was going to be done any given day and who the people were who were doing the work. They were open to some additional tasks added to the original contract such as taking the old ceramic towel racks out and provided these at a reasonable additional cost. The plumbing and electrical work was done by subcontractors who were also punctual and professional and did an excellent job. They were open to our purchasing the sinks, lights, and plumbing fixtures to be installed. The best is we have a 10 yr warranty on the solid surface shower and 5 yr warranty on the all the work done by Docs!

We are extremely happy with all the work done by this company and their contractors and highly recommend them. We will definitely use them in the future for any work we need done at our home.

We wanted to drop you a note to tell you how pleased we are with our new kitchen and the wonderful work that your people did for us.  Jimmy Rathman and his crew are truly professional caliber experts.  They were on-time, efficient and cleaned up after themselves.  We were particularly impressed with Jimmy and his attention to detail and the quality of his work.  He was able to quickly solve the few problems that are associated with any type of job of this magnitude.  His suggestions were invaluable, “spot on” and helped to make our kitchen the “dream” we hoped for.  In one instance he noticed a slight sizing problem with two of the drawer fronts… a problem that we would have never noticed.  He insisted that the drawer fronts had to be replaced, at your costs.  In another, he suggested lighting a new glass door we had ordered for a corner cabinet.  He did it on-the-spot and it was just what the corner needed to “make it pop”.

As project manager, Jason Donna was a huge help to us.  He resolved a misunderstanding that arose in the installation to our complete satisfaction.  He always returned our calls promptly and with correct information.  He kept us informed as to status and timing.

Your company helped us save money and did everything they would, on-time and on-budget.  In the planning process George Birman and your people were easy to work with and responsive to our needs.  And.. we loved your new kitchen showroom!  It made it easy to choose exactly what we were looking for, rather than ordering from catalogs as some companies require.  In fact, George helped us find the perfect countertop that looks great and saved us thousands of dollars.

You can say that we are now big fans of Doc’s.  In fact, if you would like to bring prospects by to see our kitchen, just give us a call.  We would be glad to show them your quality and tell them about our fantastic experience.

Keep up the good work and best wishes for continued success.

I just want to say what a wonderful job your company did for us. The kitchen is beautiful. The crew was exceptional. Can’t be more pleased.  It looks like a new home!

Thank you,

I was going to send you an email. I and my friend were very impressed. Having set this up for two other guys I wanted this to go well. Everything went perfect. Don completed mine first, then my neighbor Ron across the street, then Mike down the street and we are all very happy. Your service guy was on time, Professional, neat, clean, courteous, super individual. The quality of work and pricing were outstanding. Great job by Don, and I will be recommending your company to everyone. This is the way we do things at The Villages, I will use you in the future as well as recommending you to others.

Wow, Doc’s handymen are not renovators…they’re miracle workers! Thank you for all your hard work and attention to detail!

Steve and his crew are wonderful. Steve gives you working solutions to everyday upkeep of your home and business. He goes beyond the call of duty and always does it with a smile. He makes my job much easier knowing he is a phone call away. Steve provides excellent service at a fair price and I would highly recommend him for your business or home repair. Thank you for going out of your way over the last few weeks and you are greatly appreciated.

I wanted to drop you a line to let you know how pleased I was with Ron and the work he performed. Ron was very , helpful and very professional. He went above and beyond good customer service, and I was very happy with the service and the price.
Ron was most accommodating!

I want you to know that I am telling my friends and neighbors, and singing your praises as a wonderful, resourceful handy man service to everyone I come in contact with. I could not be more pleased.

Thank You and Great Job! You took a 1991 built home and made it look sparkling new. My mother is thrilled and can’t believe how good the home looks. You took a task that would have taken us time to do and got the job done in a few hours. The price was affordable within our budget and the service was excellent. I would definitely use your service again and recommend to all my friends and clients.Doc’s Restorations…CAN FIX IT!Thank You!

My husband and I went out to dinner one evening, parked beside us was a truck with Doc’s Restorations advertising on it. We decided to ask if this company could do some work on our house to get it ready to put on the market. I was at work when Steve and his crew came to clean the roof and the outside of our house. I will not forget the first sight of the house when I came home that afternoon! The first thing I noticed was the roof. It looks like new and I would never have thought it could be that color. As I came up the road, the next thing I noticed was how white the trim looked. It was so bright I compared it with the reflection of snow! Then I noticed what a pretty shade of blue the siding was and that the driveway was nearly white. I walked all the way around the house in the rain to see the improvements. It was amazing! With the cleaning and the few carpentry repairs that were done, our house looks beautiful! We would gladly recommend this company to work on any house that needs this kind of attention. They did a remarkable job at a reasonable price and in a very timely manner. We’re very happy with the results. Thank you Steve!

Thank you very much, and they said it couldn’t be done.

Thank you Steve for providing excellent service.  No job is too big or small.  From changing a store front sign to a simple toilet repair Doc’s Restorations can do it.  Thanks to Steve I can sleep at night knowing he is on top of Emergency Calls.

Doc’s Restorations dedicated to perfection with house restoration and paint job.  Thank you for making this piece of property more presentable to this neighborhood.  I would recommend Steve and Randy to others!

Thank you so much Stephen!  You have been a tremendous help with all you have done in preparing the house for sale!

Take Care,

Once again thank you and Jason for a job so well done! I appreciate how professional everything was on completion and in a timely manner. Continue your expert service-great things will happen!  

Repeat customer  

Thank you so very much for such prompt service and always with a kind smile! It means much!

Thanks for your friendliness and a job well done! Muchly appreciated!

Just to let you know; the gentleman you sent did a fantastic job.  He was very thorough and very professional.  It looks like a new house.

Thank you,

A great big THANK YOU comes your way for our 2 beautiful brand new bathrooms.  The workmanship is impeccable and creative as well; i.e.: the counter cabinet, a practical and ingenious idea.  Know that we are excited, pleased and proud to call these our bathrooms.  Thank you, again, for a job well done.

They are excellent people.  They do tons and tons of different things.  They do small jobs and big jobs, including painting.  They are marvelous.  They did all kinds of stuff for us including building a porch, repainting my house, built custom made cabinets.  They sort of did a redecorating thing for us.  They get top marks all across the board from me.  It’s never by the first name, it’s always by mister and misses.  At my age I appreciate that.  I find that much more professional than when they address you by your first name.  I plan to use them again in the future.  I have a few other jobs for them to do.

I just wanted to let you know that my mother-in-law thought that Josh was very nice and professional.  He gave her an estimate on cleaning the exterior of her house and was also going on an estimate for some minor painting and wood repair on the exterior. Thanks for everything!

Ron from Doc’s Restorations was a great example of professionalism and capable.  He certainly always looked to get each part of the job done right as opposed to rushing in to band-aid the problem.  Ron communicated both by phone and email on the quote and different phases of the repair.  Weather played a part in certain delays as Doc’s was concerned about moisture getting into the house.  Beyond the weather delays, the job went very smooth.  I was very happy with what Ron installed at each level.  Attention to detail was present.  Once he was done, Don’s sent out the stucco man to match the finish to the surrounding walls.  Both Ron and the owner came out to survey the end job to ensure I was happy.  I would highly recommend this company and am planning to use them in the future.

Great company to deal with.  Communication pre-work was outstanding and the sample requested was mailed rapidly.  Crew was running late (due to distance) and called to let us know their ETA.  Nice!!!!

Very professional, attention to details.

Workmanship is of high quality:  we have high ceilings, rounded corners and a lot of recesses, arches, etc. and the crown turned out beautifully.  It was properly caulked and painted as agreed and the crew was great to work with:  courteous, friendly and on time.  They did not ask for payment until the work was complete (other companies contacted for an estimate asked us for up to 60% down ahead of time, a bit unnerving in an economy where companies come and go, don’t return calls and just plain don’t show up).  Great to work with a company who cares, communicates well and provides great work.  They have earned a satisfied customer who will hire them again for the second level of our home.

Hi Doc-

I wanted to let you know it was a pleasure working with Josh.  He never stopped working from the time he arrived and he did a fantastic job!  He is a true professional and does very good work!  A million thanks!

Josh was amazing!!!  Very polite and humble….Even the guy who helped with the blinds and things was awesome!!!

Josh –

Thank you for a job well done!!!!  We appreciate your neatness, reliability and overall disciplined work ethic.  Should we need other work, we will ask for you!!!

To Whom it May Concern:

We had our walk-in shower cleaned and regrouted where necessary and your Michael “1” did an absolutely excellent job.  Your Josh also painted our master bath and he, too, did an absolutley excellent job.  Our bath looks like a completely new one.  We will definitely use your services in the future when we need work done.  Thank you.

Angie’s List Review:

The long story….The exterior of my mom’s house had been neglected and I needed someone I could trust to do a good job and not take advantage of her being a senior living by herself.  I found Doc’s through Angie’s List and planned on comparing with a couple other local companies while I was visiting.  Doc’s was responsive to my requests from the start.  While I was having trouble getting other guys to come out to give a quote in a timely manner Doc’s was right up front on when they could come see me and review what was needed.  I am knowledgeable about home repair and can tell when someone does not know what they are talking about.  When the guy came out to give a quote, I let him talk about what had to be done and why it needed it to be done a certain way.  I was very pleased with the details that were given and was very comfortable that the company had the skills and the equipment  to do the job right.  The house had to be treated for exterior mold attached to the old paint and pressure washed.  A guy came out on the promised day and spent 6 hours treating and power washing everything.  He took the time to do the job right.  Painting prep guy – Stucco paint had been missing in a lot of areas and the pressure washing had loosened additional paint.  Loose paint was scraped off and all cracks in the paint (where the paint was not loose) were filled.  A rotten fascia board was replaced.  The painter put on new stucco paint and the stucco blended in very well with the pre-existing stucco.  All paint edging was done quickly, but very well done without paint getting on areas that it did not belong.  Clean up was so good that there was nothing that still needed to be done after they left.

The short story…. Doc’s is very professional, does the job when they say it will be done, exceeds expectations, and offers good value for work done.  I would definitely use them again.

Josh was everything you could hope for – prompt, professional, courteous & friendly!  He did a great job!

Josh is great!  Your entire organization is wonderful and I will recommend you to everyone!!

Angie’s List Review:

Furniture Refinish/Restoration:  The furniture is resin wicker and difficult to cover, but Josh took it away and when he brought it back, it looked great.  He also moved some furniture for me.   I asked him to paint stripes on my bedroom wall; he is very neat, set it up with tape, measured it nicely and it turned out beautiful.  LOVE IT!  I am very pleased and will use Doc’s again.